Our Customer Service Center is ready to assist you:
Monday through Thursday — 8:00 a.m. until 5:00 p.m.
Friday — 9:00 a.m. until 5:00 p.m.
The center can answer a variety of questions about your care and coverage, including:
- Primary care physicians, specialists and other health care professionals and providers
- Service authorizations, denials and conditions of coverage
- Health plan eligibility
- Copayments and deductibles conditions
- Claims information conditions
- Complaints and compliments
PO Box 51840
Oxnard, CA 93031
If you call after hours, please leave a message and we’ll return your call the next business day.
For individual physician offices click here Directory of Primary Care Physicians for phone number, address and directions to office.