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Contact Us - Valley Care IPA
Contact Us

Our Customer Service Center is ready to assist you:
Monday through Thursday — 8:00 a.m. until 5:00 p.m.
Friday — 9:00 a.m. until 5:00 p.m.

The center can answer a variety of questions about your care and coverage, including:

  1. Primary care physicians, specialists and other health care professionals and providers
  2. Service authorizations, denials and conditions of coverage
  3. Health plan eligibility
  4. Copayments and deductibles conditions
  5. Claims information conditions
  6. Complaints and compliments

Customer Service Center:
Direct Number: (805) 604-3332
Toll free: (877) 299-5599
Hearing Impaired: (888) 877-5378
Email us at  dl-customerservice.identitymso@commonspirit.org

Mailing Address:

PO Box 51840
Oxnard, CA 93031

If you call after hours, please leave a message and we’ll return your call the next business day.

For individual physician offices click here Directory of Primary Care Physicians for phone number, address and directions to office.