Our Care Coordination program is designed to assist members through the continuum of care and is especially beneficial for patients with special needs, chronic conditions or hospitalized with an acute need. Our nurses and support staff are here to asses risk factors, develop a care plan and provide assistance with referrals and timely access to providers.
The goal of Care Coordination is to improve or maintain functional clinical status, enhance quality of life, improve member satisfaction with their healthcare delivery system, improve adherence to their individualized care plan while providing continuity of care through care coordination and community resources.