IMPORTANT!

Effective February 18, 2017, ALL paper claims for Valley Care should be submitted to Identity MSO at the following address, regardless of date of service:

751 E. Daily Drive, Suite 120
Camarillo, CA  93010

There will be no change in electronic claim submissions.  Please continue submitting those through your clearinghouse. If you have any questions, please contact Customer Service at (805) 604-3308.

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Resources

Please click on the logo below to login to EZ-NET.

EZ-NET 2017

Welcome to Valley Care IPA's provider website. We hope you find the information available here to be helpful and easy to access. We welcome any feedback or suggestions.

If you are currently a Valley Care IPA provider and need to obtain a log in and password or if you are interested in joining Valley Care Select IPA's provider network, please contact our Provider Relations Department at (805) 604-3308.

Claim/Procedure Dispute Procedures
Provider Dispute Resolution Notice
Provider Dispute Resolution Request Form
Provider Dispute Resolution FAQs
MA Plan Non Contracted Provider Payment Appeal Process

Training Resources:
California Mandated Reporting
Requirements for Abuse:

Download PDF here.

Code of Conduct
Download PDF here.

Fraud, Waste and Abuse
Visit the website https://learner.mlnlms.com and follow the directions below:

  • Create an account   
  • Select Training Catalog Tab   
  • Select Fraud and Abuse   
  • Select Medicare Fraud and Abuse: Prevention, Detection and Reporting   
  • Take survey and print certificate   

General Compliance
Visit the website https://learner.mlnlms.com and follow the directions below:

  • Create an account (if you don't have one already)
  • Select Training Catalog Tab   
  • Select Medicare Parts C and D General Compliance Training   
  • Open new attempt   
  • Take survey and print certificate   

Please contact Provider Relations at (805) 604-3308 to obtain access to the following training resources:

  • Bloodbourne Pathogens
  • HIPAA
  • Safety